Privacy Policy

Your information is used to:

• Process and fulfill orders

• Provide customer service and support

• Communicate order updates and service messages

• Send marketing communications (email and SMS, if opted in)

• Improve website performance and user experience

• Conduct analytics and measure advertising effectiveness

• Prevent fraud and unauthorized transactions

We use third-party tools to help us understand customer behavior and deliver relevant advertising, including:

• Google Analytics

• Meta Pixel (Facebook & Instagram)

• TikTok Ads

• Pinterest Ads

• Google Ads

These tools may use cookies or similar technologies to:

• Track website activity

• Measure ad performance

• Deliver targeted or remarketed advertisements

You may opt out of targeted advertising through your browser settings or platform-specific ad preferences.

If you opt in, we may send:

• Promotional emails

• SMS/text messages

• Product updates and special offers

You may unsubscribe from emails at any time using the link provided in our messages. SMS opt-out instructions are included in each text message.

We may share your information with trusted third parties only as necessary, including:

• Payment processors (e.g., Lightspeed, Affirm, Shop Pay)

• Shipping carriers (e.g., UPS, FedEx)

• Marketing and analytics providers

• Fraud prevention and security services

We do not sell personal information for monetary consideration.

Some advertising-related data sharing may be considered a “sale” or “sharing” under certain U.S. state privacy laws.

We use cookies and similar technologies to:

• Enable website functionality

• Analyze site traffic

• Personalize content and advertising

You may control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

We use commercially reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your data

• Opt out of marketing communications

• Limit certain data sharing for advertising purposes

To exercise your rights, please contact us using the information below.

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Gold Castle Jewelers reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.